[center] Master Customer Success And Product Management Collaboration Published 8/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 272.03 MB | Duration: 1h 10m[/center]
Unlock the Power of Collaboration: Drive Customer Success and Product Management through Strategic Alignment 2024
What you'll learn Learn to build a strong collaboration between CS and PM teams Learn to incorporate customer feedback into product development Understand the most important usage data metrics, calculate them and perform analysis Learn how to align both teams on the product roadmap Gain practical skills to enhance customer success and product management synergies Learn how to communicate effectively between the teams Calculate Net Promoter Score NPS and learn to determine customer satisfaction and loyalty Become an intelligent customer success manager, business analyst and product manager
Requirements Your passion for Customer Success (CS) and Product Management (PM)
Mã: https://www.udemy.com/course/customer-success-and-product-management-collaboration-training-course
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